Sue’s knowledge base in the world of SEN coupled with her calm disposition has helped us immensely during our EHCP journey.
She navigated us through some very difficult times and was on hand for unexpected telephone calls when we received curve balls from our local authority.
On reflection, I think one of her strengths – which was invaluable to us – was her ability to see an advantageous position in something which initially seemed so hopeless.
She encouraged us to detach ourselves emotionally and see the facts, then together we worked to overcome the obstacles.
Working with Sue has made our journey much easier and I felt the support she offered was very personalised. Like myself, Sue has a young family so she has a very strong feeling of what impact the EHCP process can have on family life.
We felt fully supported throughout the process and this, as well as Sue’s knowledge, gave us strength and vigour to carry on when things got challenging.
With Sue’s help we were able to work with the local authority to achieve the best possible outcome.
Thanks a million Sue!